On 5 May 2016, FIV was launched. And thanks to your continued support, we have made it to the one-year milestone, together.
What started as a humble little project has undergone many upgrades and improvements since its launch, thanks to all of your invaluable feedback. Our customers are extremely important to us, and we’ll always strive to bring you the best possible chauffeur services at an affordable price. FIV will not be where it is today without you – our valued customers.
In the spirit of FIV’s anniversary, we thought that it’d be apt to do a little throwback to how it all started.
The inspiration behind FIV took place some years ago in Shanghai, when our CEO, Ling, found out that his private driver was secretly using his downtime during his shift to be an Uber driver. This unexpected, yet hilarious incident made Ling realise that there were many inefficiencies in the private driver market, and hence made it his personal mission to fill in the loopholes in the market.
How could we make more the job of a personal driver more productive? A full-time personal chauffeur clocks about 8 hours a day, but only really drives for one to three hours. Why not have people pay for a personal chauffeur service only when needed? How could we optimise the chauffeur market in a way that benefits both the chauffeur and customers? How could we make chauffeurs accessible to the middle-class?
The solution – FIV Personal Driver!
Countless phone calls, Skype conferences, Slack chat rooms, discussions, laughter, long hours, and seemingly unsurmountable challenges were all part of the process of creating FIV. The FIV family worked together tirelessly for six months to deliver an application that we believed was going to make an impact in the lives of our customers and drivers.
Since our launch, the FIV Team has dedicated all our time to improving and adding new features to the app that we thought our customers would find useful. And we will continue to do so, in order to ensure that you have the best user experience with our app.
Your unwavering support has been invaluable to us. Thank you, once again, for allowing us to celebrate our first anniversary, and here’s to many more years of FIV!